A medical billing company is seeking an experienced and highly capable Project Manager.
The ideal candidate will manage an overseas team, direct and supervise direct work efforts, confirm effective duty completion and ensure client satisfaction.
Responsibilities:
- Establish work policies.
- Oversee daily work activity.
- Supervise employees.
- Ensure work quality.
- Oversee training of new team members.
- Conduct performance reviews and discipline employees as necessary.
- Devise operational protocols for client accounts.
- Conduct work reviews to confirm procedural adherence.
- Enforce work schedules and time tables.
- Ensure client requests are addressed in a timely manner.
- Interface with clients, resolve escalated concerns and ensure client satisfaction is maintained.
- Ensure smooth operations.
- Promote a productive and effective team setting.
- Report to executive management.
Requirements:
- 3+ years of Management experience.
- Supervisory and motivational skills.
- Excellent oral and written communication skills.
- Exemplary interpersonal skills.
- Client and Employee relations aptitude.
- Ability to resolve complex issues.
- Capable of devising effective operational protocols.
- Motivated and efficient.
- Detail oriented and goal driven.
- Multitasking skills, with the ability to meet deadlines.
- Professional and personable manner.
- Computer skills.
Location: Brooklyn, NY
Salary: $100K