A cleaning company is seeking a highly capable COO.
The ideal candidate will oversee internal and external operations, supervise staff, direct operations, and promote ideal operational efficiency.
Responsibilities:
- Establish work policies.
- Oversee daily operations.
- Supervise employees.
- Oversee employee training and work assignments.
- Ensure and confirm work quality.
- Oversee hiring and training of new employees.
- Conduct performance reviews and discipline employees as necessary.
- Devise operational protocols.
- Conduct work reviews to confirm procedural adherence.
- Ensure proper communication between office and external staff.
- Enforce work schedules and time tables.
- Ensure any client requests are addressed in a timely manner.
- Interface with clients, resolve escalated concerns and ensure client satisfaction is maintained.
- Consistently strive to improve and expand existing operations.
- Identify any areas for operational improvement.
Requirements:
- 5 years of operations management experience.
- Supervisory and motivational skills.
- Excellent oral and written communication skills.
- Exemplary interpersonal skills.
- Familiar with client relations.
- HR and employee relations skills.
- Ability to resolve complex issues.
- Capable of devising effective operational protocols.
- Motivated and efficient.
- Detail oriented and goal driven.
- Multitasking skills, ability to meet deadlines.
- Professional and personable manner.
- Computer skills.
Location: Central, NJ
Salary: $200K
